Frequently Asked Questions
Orders & Shipping
Where do you ship from
All orders ship from Queensland, Australia.
Do you ship internationally
Yes — we ship worldwide.
How long does shipping take
Australia: 2–5 business days
International: 7–14 business days (varies by location)
International: 7–14 business days (varies by location)
How do I track my order
A tracking link is emailed to you once your order is dispatched.
Returns & Exchanges
What is your return policy
Returns are accepted within 14 days of delivery. Items must be unworn, unwashed, and in original packaging.
Can I exchange for a different size
Yes — as long as the size you want is in stock.
What if my item arrives damaged
Email 2latt.store@gmail.com with photos and your order number.
Sizing
How do your tees fit
All tees use our signature oversized, boxy silhouette with dropped shoulders.
Should I size up or down
Stay true to size for the intended oversized fit. Size down only if you want a more standard fit.
Where can I find the size chart
Every product page includes a full size chart. You can also view the universal tee size guide on our Size Guide page.
Drops & Restocks
Are your drops limited
Yes — once a drop sells out, restocks are rare.
How often do you release new items
Seasonally. New drops are announced on Instagram and via email.
Product Details
What materials do you use
Our tees are made from premium 240–260 GSM heavyweight cotton for a structured, oversized fit. Our jerseys use 210–220 GSM poly‑interlock, designed for a smooth, dense, performance‑streetwear feel.
How do I care for my items
Cold wash, inside out. Hang dry only. Do not tumble dry.
Payments
What payment methods do you accept
All major cards, PayPal, and Afterpay.
Is checkout secure
Yes — all payments are encrypted through Shopify's secure checkout.
For all enquiries, email: 2latt.store@gmail.com